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Zignyl Walkthrough - Day One

Welcome to Zignyl! This guide is designed to get you and your team up and running, not by throwing every feature at you at once, but by following a logical path from initial setup to daily operational excellence. Our goal is to help you get connected, have the right tools you need, and understand the basics of how our platform works.


What is Zignyl?

Zignyl is an all-in-one operational intelligence and workforce management platform designed specifically for Quick Service Restaurant (QSR) franchisees and multi-unit operators. We help you manage all your locations and brands from a single platform, eliminating the chaos of juggling multiple systems, spreadsheets, and dashboards.
Our goal is to move you beyond simple reporting to actionable intelligence that directly impacts your bottom line, employee retention, and overall profitability.

What are the core features of Zignyl?

  • Scheduling
  • Forecasting
  • Reporting
  • Human Resources
  • Tasks
  • Incentives

What are the core layers of Zignyl?


How does this all work together?

Zignyl is built around a powerful, data-driven workflow designed to optimize your business: Forecast → Schedule → Execute → Analyze.
Platform Module Core Functionality Key Benefit to Your Business
Forecasting Uses real-time and historical POS data to create a precise, hourly sales forecast. Prevents guessing. You know exactly what demand to expect and when.
Scheduling Uses the hourly sales forecast to create optimized schedules, ensuring your labor aligns perfectly with sales demand. Controls labor costs and stops both over- and under-staffing.
Task Management Replaces paper checklists with an interactive, digital Location Dashboard (tablet-based). Ensures compliance and consistency across all locations and empowers managers to hold the crew accountable.
Incentives & Rewards Automatically calculates and distributes hourly team incentives and fair tip-pooling based on sales and performance. Boosts sales and staff retention by paying your top performers more without spending an extra dollar.
Reporting Consolidates real-time sales, labor, and task data from all your POS systems and locations into a single, comprehensive dashboard. Provides a true "bird's-eye view" of your entire operation, allowing you to quickly spot problems and drill down to the root cause.
Human Resources Offers a centralized digital roster, automated onboarding, and e-signatures for 100% compliance before the first clock-in. Simplifies management of multi-location teams and provides employee self-service access via the Team App.

Okay, that's a lot to take in! Now what? How do I get started?

Setting up Zignyl revolves around 3 core pillars:
  • POS access - this allows for our system to talk to your system and pull data
  • Bring your own hardware (iPad) - this device at each location will serve as the operational hub for tasks, goals, and time tracking, with this tablet app*
  • Zignyl Core login - this is your central management hub to set up and run all of our features listed above
Without any of these, your Zignyl experience will be incomplete, and you will not be able to take full advantage of our revolutionary features.
*Please note that you will need to purchase or obtain your own Apple iPad (iPadOS 16 or newer) prior to setup. Zignyl does not provide tablets; our platform is designed for customers to bring their own compatible device to keep costs low.

Can you explain this in a bit more detail?

POS Access:
Depending on your restaurant's POS provider, you will need to allow Zignyl access to your restaurant, and tell us some of the specifics about your integration, like your store ID, location name, etc. You will be receiving a form to complete this soon upon successful signup! This is the single most important step! Without this, Zignyl cannot pull information to build your business on our platform, whether it is scheduling, sales, or record keeping. If you are at this step and have a question, please contact support@zignyl.com.
Zignyl Clipboard:
In order to save you money and reduce logistical delays, we strongly advise you to bring your own device. Because of the app's usage requirements, this must be a compatible Apple iPad (2018 or newer, 32 GB and above). Please visit this link for more details on tablet setup. Once you have the device, you'll need to download or install this app.
Zignyl Core Dashboard/Web App:
The Zignyl Core Dashboard (our browser-based web app) is our central management hub and operational dashboard. Once you finish your form fill and the POS system is connected to our system, you'll be invited to access our platform via a web browser. Here, you'll be able to invite your team members, publish a forecast, and create a schedule. You'll also, over time, have the ability to create in-store tasks that are linked directly to Zignyl Clipboard (which is running on your iPad), run reports, manage HR, and even set incentive targets and rewards for your hard working team. Please contact support@zignyl.com if you are at the step and have a technical/operational question.

We hope you enjoyed this walkthrough! Click here for more!